E-commerce Customer Service Expert

Do you love helping people and solving problems? Blisswell, a fast-growing health and wellness E-commerce brand, is looking for a Customer Service Expert to join our team!

Responsibilities:
• Provide timely and professional responses to customer inquiries within 24 hours.
• Issue refunds according to the policy.
• Send replacement products to customers when needed.
• Answer all customer questions accurately.
• Chat with our support team and suppliers daily on Slack and WhatsApp.

Requirements:
• Experience using Shopify, DeepL, and ReAmaze.
• Minimum of 3 years of experience in E-commerce customer service.
• Strong English skills, both speaking and writing.

How to Apply:
Please send your CV and a 1-minute video sharing why you're a great fit and detailing your experiences. Make sure to include the word "blue" in the subject line so we know you're paying attention!

Join us at Blisswell and be part of our exciting journey!

Kind regards,
René from Blisswell