E-Commerce Virtual Assistant

We are a growing e-commerce brand that designs and sells unique products on multiple platforms, including Amazon, Etsy, Walmart, TikTok, Meta, and soon launching on Shopify. Our focus is on creativity and design, and we are looking for a dedicated Virtual Assistant to handle the operational side of our business, ensuring that our product listings are created, optimized, active, and performing at their best.

Key Responsibilities:

Product Uploading: Upload products to Amazon, Etsy, Walmart, TikTok, Meta, and Shopify using provided titles, descriptions, and images.

Listing Optimization: Optimize titles, descriptions, tags, and keywords for better visibility and sales.

Inventory & Pricing Management: Monitor inventory levels, adjust pricing, and ensure listings stay active.

Manage Drop-shipping stores: Making sure listings are synced correctly on Printful and Gelato and orders can go through, making sure listing showed on store is updated with provided titles, descriptions, and images. Making sure store listing is showing correct handling time to ensure customer understands handling time takes longer.

Issue Resolution: Troubleshoot listing issues such as inactivity, suppression, or flagged items on platforms.

Basic Customer Support: Respond to customer inquiries and manage order issues.

Weekly Reporting: Provide updates on listing performance, issues, and completed tasks.




Requirements:

Proven experience as an e-commerce Virtual Assistant.

Familiarity with e-commerce platforms: Amazon Seller Central, Etsy, Shopify, Walmart Marketplace, TikTok Shop, and Meta Commerce, Printful, Gelato.

Knowledge of SEO best practices for product listings.

Excellent attention to detail and organizational skills.

Strong communication skills in English.

Ability to work independently and meet deadlines.




Preferred Qualifications:

Experience with product research tools (Helium 10, EverBee, or similar).

Experience with Slack, Zoom.

Knowledge of inventory management and listing automation tools.

Familiarity with basic graphic editing tools (Canva or Photoshop) for image adjustments (not mandatory but a plus).