E-Commerce Marketing & Admin Specialist

???? Job Posting: E-Commerce Marketing & Admin Specialist
???? Position: E-Commerce Marketing & Administrative Specialist
???? Location:Remote (is willing to familiarize with Dutch Market)
? Job Type: Project-based (Potential for long-term collaboration)

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???? Job Description:
We are looking for a versatile and proactive specialist to support our e-commerce business in the Netherlands. The ideal candidate will handle both administrative and creative tasks, helping optimize our marketing efforts, Shopify store, and customer experience. If the collaboration is successful, this can turn into a long-term fixed position.

???? Initial Project Tasks:
1?? Fix Klaviyo Issues: Our Klaviyo flows are not detecting abandoned carts, abandoned checkouts, or welcome series**. We need someone who can troubleshoot and fix these automations.
2?? Create Dutch Email Campaigns: We need standardized review request emails in Dutch, ensuring high engagement and conversion.
3?? Set Up Self-Service Returns Portal: Help implement a system where customers can initiate their own return, pay the return cost, and get a **pre-generated shipping label** automatically.

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???? Future Responsibilities (If Project Goes Well)
? Social Media Management – Plan and execute content across platforms.
? Ad Creation & Design – Assist in creating eye-catching ads & creatives.
? Shopify Store Management – Handle product listings, updates, and optimizations.
? Marketing Campaigns – Develop and run email & ad campaigns.
? Customer Engagement – Improve customer experience and retention strategies.

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???? Requirements:
? Experience with Klaviyo, Shopify, and E-commerce Marketing
? Knowledge of email automation, social media management & ad creation
? Ability to **problem-solve technical and marketing-related issues
? Suficient in Dutch & English (for communication and content creation)
? Strong organizational and administrative skills