Disputes Specialist

Position: Disputes Specialist

Job Description:
A disputes specialist is responsible for investigating and resolving client or organization disputes. This role ensures all necessary proofs are gathered and prepared and that a proper assessment of the dispute claim is provided.
Roles and Responsibilities. Review and investigate disputes from clients or other departments and divisions. Coordinate with other departments and divisions for disputes if necessary. Provide the outcome of the investigation. Record keeping of disputes.

Qualification:
Must have EXCELLENT English Skills.
Precision in handling tasks, ensuring accuracy in documentation, data entry, and communication. The ability to manage multiple tasks, keep track of requests, and maintain an orderly work environment. Precision in handling tasks, ensuring accuracy in documentation, information, and communication. Strong verbal and written communication skills for interacting with colleagues effectively. The ability to prioritize tasks and manage time efficiently to support daily operations. Familiarity with office software such as Microsoft Office and other relevant tools. The ability to work well with others, demonstrating teamwork and a positive attitude. A reliable individual who can be trusted to perform tasks without close supervision. The ability to investigate issues and synthesize the reason behind them.

Experience: A high school diploma or equivalent Knowledge about Autotask ticketing system is required.

Please send me your resume in pdf and voice recording - thifanny@faroutsupport.com