Dispute Manager – PayPal & Shopify Chargebacks Expert (dropshipping)

We are seeking a seasoned expert in handling PayPal and Shopify chargebacks to join our team as a Dispute Manager. This role is critical in managing and resolving customer disputes efficiently, protecting our business, and ensuring smooth operational workflows.

Key Responsibilities:
* Manage and resolve chargeback and dispute cases across PayPal, Shopify,
* Develop and implement effective resolution strategies to maintain a high win rate.
* Stay updated on platform-specific policies and ensure compliance in dispute management.
* Analyze dispute trends to identify root causes and recommend proactive solutions.
* Maintain organized records of all disputes and chargeback cases for reporting and analysis.
Qualifications:
* Proven experience in dispute resolution within the dropshipping industry.
* Knowledge of PayPal and Shopify chargeback processes and policies.
* Demonstrated success in achieving high chargeback win rates.
* Excellent communication and negotiation skills.
* Strong problem-solving abilities and attention to detail.
* Available 7 days a week
Why Join Us?
* Work with a dynamic and fast-growing team.
* Make a tangible impact by improving our dispute resolution success.
* Opportunity to grow and enhance your expertise
How to Apply:
If you're ready to bring your expertise to our team, please submit your resume and a brief introduction detailing your experience with chargebacks and dropshipping. Include #dropshipdispute in your application to confirm you've read the full job post.
We look forward to hearing from you!