Dental Support Representative

US Based Clients. Must be Proficient in English Written and Verbal Skills.

Details
Compensation: $5.50/h
Full or part-time: Full-Time
Accent: minimal (required)

Job Responsibilities
Outbound / Inbound Calls
Scheduling patients
Patient communication
Answering incoming calls as needed
Supporting front desk team as needed

Soft Skills
Communication skills
Phone etiquette
Able to handle incoming calls
Minimal accent
Written/verbal English proficiency
Nice and profissional
Exceptional customer service
Soft tone voice
Dental knowledge is a must
Eagle Soft experience is a must
Specialty office experience is desirable (example: perio/ endo)


Team Member’s Schedule
M-F
8 AM-5 PM with the possibility of being 9 AM - 6 PM (one hour lunch - 1h30pm to 2h30pm)
PST

Holidays
(6) Major US
New Year's Day, Memorial Day, Labor Day, July 4th, Christmas Day, and Thanksgiving Day
Time off
No time off policy - if time off is needed - 2 weeks notice period. Approval will be based on business needs (Wednesdays are preferable)
Blackout dates:
Mondays