Database Manager

About Us:
Ease Mortgage is a growing mortgage company dedicated to providing exceptional service to our clients. We are currently seeking a versatile and detail-oriented professional to join our team as a Database Manager & Receptionist. In this dual-role position, you will be responsible for managing our database, handling daily data tasks, and providing reception support by answering phones and assisting customers.
Key Responsibilities:
Download large data files from multiple sources daily and compile them for the team’s use.
Maintain and update our database, ensuring data accuracy and integrity.
Organize and categorize data for easy access by team members.
Answer incoming phone calls and direct them to the appropriate team members.
Provide friendly and professional assistance to clients, addressing inquiries and requests.
Manage incoming and outgoing mail, as well as other administrative tasks as needed.
Assist with other duties as assigned to support the team.
Qualifications:
Proven experience in data management, data entry, or a similar role.
Familiarity with data processing tools and database management software (e.g., Excel, Access, SQL).
Strong organizational skills and attention to detail.
Excellent verbal communication skills.
Ability to multitask and work in a fast-paced environment.
Experience in a customer service or administrative support role is preferred.
High school diploma or equivalent required; additional certification in data management or related field is a plus.
Benefits:
Competitive salary based on experience.
Opportunities for career development.