Dance Studio Customer Service & Graphic Design Associate

Company Overview:
We are a premier dance studio seeking a dynamic and organized individual to join our team as a Dance Studio Customer Service Associate and Scheduler with a minor focus on marketing material creation. The ideal candidate should possess excellent English communication and writing skills, attention to detail, creativity and he ability to create digital content. Spanish speaking a huge plus. (Please specify in your application if you speak Spanish).

Responsibilities:

Customer Service Operations:

Answer phone calls, respond to inquiries, and provide information about classes, rental availability and schedules.
Schedule rentals and privates, take payments, and upkeep daily dance studio operations. Run reports and follow up with students or team members who have run out of credit and need to renew.

Class Scheduling:

Coordinate class schedules and ensure accurate and timely updates.
Assist students in selecting and registering for classes.
Manage dance studio software for class registrations and attendance.

Marketing and Promotion:

Design and create visually appealing marketing materials, including flyers, brochures and posters.
Utilize social media platforms to increase the studio's online presence.

Event Coordination:

Assist in organizing and coordinating studio events and recitals.
Collaborate with instructors to ensure smooth execution of events.

Customer Relations:

Build positive relationships with students, parents, and instructors.
Gather feedback and address concerns to enhance the overall customer experience.

Qualifications:

Previous experience in customer service roles is a must.
Proficient in using office software and dance studio management software or adaptable in learning new software
Strong graphic design skills and proficiency in design tools (Adobe Creative Suite, Canva, etc.).
Excellent written and verbal communication skills.
Basic understanding of marketing principles and social media platforms.
Creative and able to think outside the box for promotional ideas.
Passion for dance and the arts is a plus.
Working Conditions:

This is a full-time position with set hours.