Customer support for webinars and courses

Are you passionate about personal growth and helping others? Do you thrive in a dynamic environment, assisting clients with technical and customer service needs? If so, we would love for you to join our team to support participants of our transformational webinars and courses.

We are seeking a Customer Support Specialist to ensure a seamless experience for our clients participating in our courses and webinars. This is a part-time, gig-based position, ideal for someone looking for work during the holiday season.

Key Responsibilities:
-Respond promptly to customer inquiries via email;
-Assist clients with technical issues, including login or platform navigation problems;
-Provide clear and friendly guidance on course schedules and requirements;
-Troubleshoot and resolve issues to ensure an exceptional user experience;
-Collaborate with the team during the launch of our new project on December 18th, 2024.

Requirements:
-Willing to learn new skills
-Strong written communication skills in English;
-Excellent problem-solving abilities and a proactive mindset;
-Familiarity with NLP, coaching, or hypnosis is a bonus but not required;
-Availability to work during US time zones, specifically between Eastern Time (EST) and Pacific Time (PST);
-Availability to work from December 18th to early January 2025, covering key holiday periods.

If you are interested, please send us your resume and a brief introduction by December 10th, 2024.

We look forward to welcoming a motivated team member who shares our commitment to excellence and transformation!