Customer Support Specialist

Hello,

For our growing Dropshipping business we are looking for an experienced customer service VA. You must have previous experience in handling customer service inquiries for Dropshipping stores, preferably European stores.

Important is that you can place yourself in the perspective of the customer once it comes to answering the e-mails. Reply with the word Ocean when applying. Handling disputes will also be a big part of the job.

You need to be a real peoples person and be able provide a solution between us and the customer where both parties are happy. Handle disputes, especially in Paypal is also important.

Only apply if you're serious and want a long term relationship with our company.

As a Customer service Rep you are able to:

Work independently
Work with workflow systems such as Trello
Communicate with team members via Slack
Handle Disputes
Write in NATIVE English language
Work full time

Only if you think you are the right person for this job and you are able to contribute to our business, please reply to this message.