Customer Support Representative

Poplin, an app-based laundry service, is seeking enthusiastic customer service agents to join our growing team of 50+ concierge professionals. Starting as a Tier 1 agent, you'll be the first point of contact for our customers, ensuring their laundry needs are met with excellence. We offer clear paths for career advancement, with opportunities to progress to Tier 2, Tier 3, and beyond. The ideal candidate possesses exceptional English communication skills, both verbal and written, and is passionate about delivering top-notch customer service.

*Kindly include a video introduction with your application. Applications submitted without a video introduction will not be considered. The ideal candidate should demonstrate excellent verbal and non-verbal communication skills in English, accompanied by a clear and articulate accent.