Java Script Developer

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TYPE OF WORK

Full Time

SALARY

2300

HOURS PER WEEK

40

DATE POSTED

Jan 31, 2025

JOB OVERVIEW

Apply Here: https://forms.gle/Nmt4UrNVpCqHAiRr9

We’re looking for a **Customer Support Engineer** to join our team. If you’re passionate about solving complex problems, enjoy working with customers, and have a strong technical background in **JavaScript and Python**, this role is for you.

**What You’ll Be Doing**

- Debugging and troubleshooting customer workflows, identifying root causes, and providing effective solutions.
- Providing clear, step-by-step technical support through email, chat, and calls.
- Collaborating with the engineering team to escalate and resolve complex issues while contributing to product improvements.
- Enhancing documentation, FAQs, and best practices to improve customer experience and self-service resources.
- Ensuring customers successfully leverage our platform to meet their business needs.

**What We’re Looking For**

- **Technical Expertise:** Proficiency in **JavaScript and Python**, with experience in debugging and troubleshooting workflows.
- **Customer-Focused Mindset:** Strong interpersonal skills and the ability to explain technical concepts clearly.
- **Problem-Solving Skills:** Ability to analyze complex issues and develop effective solutions.
- **Communication Skills:** Excellent written and verbal communication to engage effectively with customers.
- **Adaptability & Initiative:** Comfortable working in a fast-paced environment and eager to contribute to product enhancements.

**What We Offer**

- **Competitive Salary:** $2,500/month
- **Remote-First Culture:** Work from anywhere
- **Career Growth:** Opportunities to expand your role as the company grows
- **Supportive Team:** Work alongside a passionate and collaborative team focused on innovation and customer success


1. Record a 1–2 minute Loom video introducing yourself and explaining your relevant experience
2. Attach your resume
3. Submit your portfolio (if applicable).

SKILL REQUIREMENT
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