Customer Support Agent

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TYPE OF WORK

Full Time

SALARY

$1176-$1512

HOURS PER WEEK

40

DATE POSTED

Nov 27, 2024

JOB OVERVIEW

We are an ecommerce brand of health and wellness products, looking for an honest, professional and reliable customer service rep to join our team to work an 8 hour shift 9am to 6pm US Eastern Time.

Salary $7 to $9 per hour depending on experience.

Minimum Requirements
Excellent command of the English language both spoken and written.
3 to 5 years of customer service experience.
At least 2 years of experience working remotely.
Experience using a CRM such as HubSpot, Salesforce or similar.
Have a private and dedicated workspace.
Have a minimum 100 Mbps download speed.
Backup ISP.
Have a minimum of 16GB of RAM on desktop or laptop.
Backup power supply and or generator.

Very good noise canceling headset.


Responsibilities Include:

Handling customer inquiries over the phone, live chat, and email.
Processing orders
Updating CRM
Liaising with different teams, courier companies, warehouse and management.

To apply please submit your CV along with a 1 minute audio recording of yourself explaining why you would be a good fit for this position.

SKILL REQUIREMENT
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