Customer Success & Quality Assurance Specialist

We are looking for a dedicated Customer Success & Quality Assurance Specialist to join our full-time team. You will be the key point of contact for our customers, ensuring they have the best possible experience with MailMaestro.

- Respond to customer questions, feedback, and complaints via email and live chat
- Test and evaluate the tool regularly to ensure it works as expected
- Lead 1:1 calls with prospects to demo our tool and its features
- Collaborate with the product team to report bugs and suggest improvements
- Make sure to attach a file/link to your resume

When applying, please use the subject line: "MailMaestro Customer Support & QA Specialist Application."

About MailMaestro:
MailMaestro is an AI-powered email tool that helps users handle emails more efficiently by summarizing threads and attachments, drafting replies, and automating tasks across Outlook and Gmail. We're passionate about making email management smarter and simpler, and we’re looking for someone who can creatively bring this message to life through video content.