Customer Success Manager (m/w/d) – Full Time* for a German electricity and gas company

We are looking for a *Customer Success Manager* to join our team and ensure customer satisfaction and smooth processes in our customer service. If you enjoy communicating with people, are fluent in German, and love to work flexibly, this is the perfect opportunity for you!

### *Your Responsibilities:*
- Handle customer communication via *WhatsApp*.
- Send out professional e-mails to customers.
- Ensure smooth onboarding of customers and assist with inquiries.
- Collaborate with the team to resolve issues efficiently.

### *What We Offer:*
- *Salary:* $500/month fixed salary.
- *Hours:* 120-160 hours per month, Monday to Friday.
- *Flexible working hours* after the first week of training.
- Access to a *comprehensive Video Academy* to learn everything about the role.

### *Requirements:*
- Fluent in *German* (written and spoken).
- Customer-oriented mindset with excellent communication skills.
- Basic knowledge of email and messaging platforms.
- Motivation to learn and adapt to new tools and processes.

### *Additional Information:*
- Training provided in the first week to set you up for success.
- Full-time remote position with a supportive and friendly team.

If this sounds like the right fit for you, send your application or reach out to us.
We look forward to hearing from you!

Send your resume to my email: Upgrade to see actual info (Subject should be ''German Speaker Customer Service'')
Please indicate if you have a German Speaking Language.