Customer Service for American Based Startup

Company Overview:
We are a technology startup based in San Francisco, committed to assisting nurses in their transition to the US. Our team is developing cutting-edge solutions to address the complex challenges of licensing and immigration. We are a hardworking, intelligent, and capable team that values humility and strong problem-solving skills.

Position Overview:
We are seeking a dedicated and detail-oriented Customer Service Representative to join our team. You will be the first point of contact for our clients and candidates, providing outstanding customer support and ensuring a seamless recruitment experience.

Responsibilities:
- Work directly with customers to address inquiries, provide support, and ensure a positive experience.
- Assist in organizing and maintaining customer databases, ensuring accuracy and completeness of information.
- Perform various administrative tasks, including data entry, organizing files, and managing documents.
- Handle phone calls, emails, and other communications in a professional and efficient manner.

Hours:
- Graveyard: Work hours will be on PST

Experience:
- Highly organized with strong attention to detail.
- Strong commitment to work and eagerness to grow in your career.
- Willingness to learn and adapt to new technologies and processes.
- Proactive and resourceful problem-solver with a positive attitude.
- Excellent communication skills, both written and verbal.
- Proficiency in using tools such as Google Sheets, Slack, Notion, and Airtable.

How to Apply:
If you are interested in joining our team as a Virtual Assistant and meet the requirements outlined above, please complete this application form: https://airtable.com/appNIFyrtGB8zv02D/pagOxBtFwhGZJrU46/form