Customer Service VA for a 7 figure company

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TYPE OF WORK

Full Time

SALARY

250

HOURS PER WEEK

20

DATE POSTED

Sep 28, 2024

JOB OVERVIEW

We are looking for a dedicated and reliable Virtual Assistant to join our team. As a Virtual Assistant, you will handle customer service tasks and assist in ensuring a smooth experience for our clients. If you have excellent communication skills, a positive attitude, and a knack for problem-solving, we want to hear from you!

Responsibilities:
- Provide prompt and professional customer service via email.
- Manage customer inquiries, resolve issues, and provide detailed information about products and services.
- Maintain an organized record of customer interactions and transactions.
- Collaborate with the team to improve customer service processes.
- Perform other related tasks as required.

Requirements:
- Proven experience in customer service or a similar role.
- Strong written and verbal communication skills in English.
- Reliable internet connection and a quiet work environment.
- Ability to work independently and manage time effectively.
- Detail-oriented with a proactive mindset.

Preferred:
- Previous experience working as a virtual assistant or in a remote setting.
- Familiarity with customer service tools and platforms (e.g., Zendesk, Freshdesk).

Benefits:
- Competitive salary based on experience.
- Flexible working hours.
- Opportunities for growth and advancement within the company.

If you are passionate about customer service and looking for a flexible, remote job, we encourage you to apply! If you've read so far, please dont forget to react with text "green" on the subject of your application, if you forget this we will automatically decline your application.

How to Apply:
Please send your updated resume and a brief cover letter outlining your relevant experience. We look forward to hearing from you!

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