Customer Service Superstar Wanted (Must Love Dogs!)

Are you a problem-solving, detail-oriented customer service pro with a soft spot for dogs? If so, we want you on our team! We’re a dog-centered brand looking for a dedicated and enthusiastic individual to manage our customer service inquiries and provide an amazing experience for our customers.

What We’re Looking For:
A critical thinker who can resolve issues quickly and effectively
Strong problem-solving skills with keen attention to detail
Experience with WooCommerce (preferred but not required)
Someone who thrives working by themselves

Job Responsibilities:
Respond to customer inquiries via email and social media channels
Handle product or order-related concerns professionally and efficiently
Process refunds, replacements, and other order-related requests
Work closely with internal teams to enhance customer satisfaction
Opportunities to grow into more roles if desired.

If you love dogs as much as we do and are ready to bring your customer service skills to a friendly, passionate team, we’d love to hear from you! Apply today and help us keep tails wagging everywhere. We will be picking candidates to do a group interview with.

if you are interested in applying for this job post please answer the following questions:

What is your favorite thing about dogs?

Have you ever owned a dog? if so, tell us about them :)