Customer Service Representative for Painting & Construction Company | $800 Full Time Position | 8AM - 4:30PM EST

About Online Team Member:

Online Team Member is a virtual assistant agency based in Canada, dedicated to helping painting and construction companies streamline their day-to-day operations. We’re a passionate team looking for a talented individual to join us as a Customer Service Representative!

About the Role:

Are you a people person with excellent communication skills? Do you enjoy problem-solving and providing exceptional customer service? As a Customer Service Representative, you'll be the first point of contact for our clients, providing support and assistance with a variety of inquiries.

Responsibilities:

Handle incoming customer inquiries via phone, email, and chat
Provide information and assistance to customers regarding products, services, and company policies
Resolve customer complaints and issues in a timely and efficient manner
Process orders and manage customer accounts
Maintain accurate records of customer interactions and transactions

Qualifications:

Excellent verbal and written communication skills
Strong customer service skills
Ability to multitask and prioritize tasks
Problem-solving and decision-making skills
Proficiency in computer systems and software (e.g., CRM, email)

Requirements:

Must be available to work full-time, Monday to Friday, 8 AM to 4:30 PM EST
Strong proficiency in English
Reliable internet connection and a quiet workspace

Compensation:

Full-time position
Salary: $800 USD per month

How to Apply:

Subject Line: Use "CSR" as the subject line of your email.

Resume: Attach your most updated resume highlighting your experience in customer service.
Video Introduction: Record a 1-2 minute video introducing yourself, expressing your interest in the position, and detailing your relevant experience.

Application Platform: Please submit your application through OnlineJobsPh.

We look forward to hearing from you!