Customer Service Representative

Handyman Connection is a well-established home improvement company dedicated to excellent customer service and quality workmanship. We are a fast paced office of an International Franchise with an opening for a full time Customer Service Representative. Our customers are seeking additional office support for our growing business.

We are now seeking a top-notch Customer Service Representative who can take on the role of keeping our craftsmen and customers on track! In this position, we are looking for the best of the best to take on this fun and challenging role! This person will have an upbeat attitude and willingness to help the team.

If you're looking for a customer service representative role AND the opportunity to work with a great group of people, reach out today to find out more about the team at Handyman Connection.

What You Will Receive
Earn competitive pay depending on your skills, experience and availability
Work during traditional business hours
Excellent training and support

Responsibilities
Dedication to excellent customer service
Able to manage small business details while working independently
Manage time and responsibilities - scheduling, customer support, job tracking, billing, staff communications, phone calls, etc.
Experience handling projects to completion
Ability to multi-task in a high stress environment

Qualifications
Strong telephone and written communication skills.
Outgoing personality; enjoys working with people
Confident with typical office equipment and computer skills - especially Microsoft products such as Outlook, Excel, Word, CRM, etc.
(1+) years experience working in a Call Center or Customer Service Role preferred
Knowledge of home repair and light remodeling