Customer Service Representative

We are looking for a dedicated and reliable Customer Service Representative to join our team.
The successful candidate will handle customer service requests via Messager applications, primarily assisting English-speaking clients with inquiries, bookings, and customer support. This role requires a high level of professionalism, strong communication skills, and the ability to respond to messages quickly and efficiently.

- Manage customer inquiries and service requests via WhatsApp promptly and professionally.
- Handle booking requests, process bookings, and ensure accurate and timely responses to clients.
- Maintain an open-minded and customer-focused approach to address a variety of needs.
- Build positive relationships with customers through clear and helpful communication.
- Meet response time expectations to ensure customer satisfaction.

Compensation and Benefits:

Pay Structure: Earn 1.5% commission on the total value of each successfully completed booking (paid in GBP).

Flexible work-from-home setup.


Qualifications and Skills:

Proficiency in English: Excellent written and verbal communication skills are a must.

Customer Service Skills: Prior experience in customer service or a
related field is preferred.

Tech-Savvy: Familiarity with WhatsApp and the ability to learn new software or systems as required.

Efficiency: Strong ability to respond quickly and accurately to messages.

Positive Attitude: A general open-minded and adaptable approach to customer interactions.