Customer Care Associate (Remote)

Are you a detail-driven professional with a knack for customer service? We are hiring a Customer Service Representative to provide world-class support to our clients. This role offers the flexibility of remote work and the opportunity to grow in a dynamic team environment.

Responsibilities:

Handle customer inquiries through email, chat, and phone promptly.
Resolve tickets using Zendesk, Gorgias, or Freshdesk tools.
Provide thorough and accurate responses to customer queries.
Maintain a friendly and empathetic approach during all interactions.
Escalate unresolved issues to appropriate teams.
Keep accurate records of customer communications.
Meet performance metrics and deliver exceptional customer satisfaction.
Requirements:

At least 1 year of customer service experience, ideally remote.
Experience with Zendesk or equivalent tools.
Excellent communication and multitasking abilities.
Reliable internet and home office setup, including dual monitors.
Details:

Pay: $4/hour
Setup: Fully remote work-from-home position.
Ready to make an impact? Apply now via this link: http://bit.ly/3ZM2aGS