Collections Specialist

Our Collections Specialist supports the team’s tenant services and property management efforts. A ‘can-do’ attitude and willingness/aptitude to learn new skills is required. All team members can expect to learn all aspects of property management including leasing, lease enforcement, delinquency, maintenance, and client services. You will receive training in all areas while ultimately getting tenants to renew their leases.
Requirements:
Strong written and verbal communication skills
Be the kind of individual that your team can count on.
Self-motivated to continuously learn
Responsibilities:
Understand the requirements and functions of all aspects of property management. Every member of the team should be learning all aspects of property management to become an overall subject matter expert.
Track and report on which tenants are late on their payments.
Assist tenants as needed with 3rd party rental assistance applications.
Send late notices to tenants.
Enforce a late fee policy.
Help tenants with their options for payment plans.
Answer phone calls, emails, and text messages from tenants.
Enter payments into property management software.
Prepare and submit paperwork for evictions.
Prepare and submit court consent payment agreements.
Prepare and submit writ of possession documents.
Track and report the status of evictions.
Follow up with courts on case statuses.
Schedule court hearings and evictions.
Prepare and submit paperwork for judgments.
Verify tenants under eviction are in the units.
Enter bills related to filing fees.
Collect and submit documents needed to send delinquent accounts to 3rd party collections agencies.


WARNINGS

NO TEMPORARY workers.
NO working for another company at the same time.
NO hiring subs to do what we hired you to do.
We terminate immediately due to these violations.
Working hours from Monday to Friday from 8:30 a.m. to 5:00 p.m. EST.

Citiside Properties is a property management company specializing in managing properties for investors that have portfolios of homes and/or multi-unit apartments that need offsite management. The core values we expect team members to remember:
Trust.
Transparency.
Go Getter.
Please send your resume to daniel@citisideproperties.com using the word “Wolf” on the subject