Collections Specialist

The Collections Specialist is responsible for collections of outstanding accounts receivable dollars from the existing client base and all other aspects of collections, resolving customer billing issues and reducing accounts receivable delinquency. This position will report to the Accounting Supervisor.

Responsibilities:

· Reviewing open accounts for collection efforts.
· Making outbound collection calls in a professional manner while keeping and improving customer service in a timely manner.
· Contacting all involved parties and documenting notes of all efforts.
· Collect customer payments in accordance with payment due dates.
· Identify issues attributing to account delinquency and discuss them with management.
· Review and monitor assigned account and all applicable collection reports.
· Provide timely follow-up on payment arrangements.
· Mail correspondence to customers to encourage payment of delinquent accounts.

Skills:

· The ideal candidate for this position will have a minimum of 2 years of corporate collections experience including interaction with a large customer base.
· Strong communication, problem solving and analytical skills required.
· Ability to work independently and to adapt to a fast changing environment.
· Proficiency in QuickBooks and Microsoft.
· Experience in insurance or environmental industry is preferred but not required.
· Must have attention to detail with an eye for accuracy.
· Creative, self-disciplined and capable of identifying and completing critical tasks independently and with a sense of urgency.

How to Apply:

Interested candidates should submit their voice recording of self introduction using vocaroo.com and updated resume.