Client Relations Specialist – Remote Role in Architectural Drafting

Are you a skilled client relations professional with experience in architectural or construction projects, looking to work remotely and make an impact from the comfort of your home? We have the perfect opportunity for you!

We are Draftee, an Australian-based drafting firm established in 2016 and growing rapidly. With a unique, custom-designed web platform, we deliver innovative drafting services nationwide, setting ourselves apart in the industry. As we expand, we’re looking for a dedicated Client Relations Specialist / Project Manager with strong communication abilities to join our team and enhance our client experience.

Why Join Us?

Work from Home – Enjoy the flexibility of a fully remote position.
Innovative Environment – Be part of a groundbreaking approach to delivering architectural drafting services.
Career Growth – Contribute to our mission of becoming one of Australia’s largest drafting firms by shaping positive client relationships.

What We’re Looking For:

Outstanding Communication Skills – Ability to provide clear, concise, and professional updates to clients, ensuring they feel informed and supported throughout the drafting process.
Client-Focused Experience – At least 3 years of experience in a client-facing role, ideally in architectural, construction, or a related field, with a strong focus on client communication, problem-solving, and relationship building.
Organizational Skills – Ability to manage multiple client projects simultaneously, providing regular updates on timelines, deliverables, and any changes.
Tech-Savvy – Familiarity with client communication and project management tools (such as Airtable, Slack, and Wimi) to efficiently handle project updates and manage client expectations.
Requirements:

Reliable Internet Connection – For seamless client and team communication.
Dedicated Workspace – A quiet, distraction-free environment to focus on client relations.
Positive Working Attitude – A collaborative, adaptable, and solution-oriented approach, with the ability to work independently and in a team setting.

If you’re an experienced Client Relations professional ready to join a forward-thinking, remote team, we’d love to hear from you!