Call Center Manager

Position:Call Center Manager

**Job Description:**
Oversee a small team responsible for lead generation and client calls. Experience in team management, strong communication skills, and fluency in English required. Chinese proficiency and Amazon industry experience are advantages.

**Responsibilities:**
- Manage and oversee lead generation and call center team.
- Ensure productivity and performance targets are met.
- Develop strategies to improve lead generation and outreach.
- Provide training and support.
- Maintain records of team performance and client interactions.

**Requirements:**
- Strong leadership and team management skills.
- Excellent communication skills.
- Fluent English; Chinese is a plus.
- Experience in Amazon industry and/or working abroad.
- Call center background is desirable.

If you think you are fit for this role, please send your application to Upgrade to see actual info and use the Subject Crispysmash CC Manager Applicant.