Call Center Agent (BPO) – Life Insurance Recruitment

Job Description:
We are seeking experienced Call Center Agents or BPO professionals with excellent English communication skills to join our team. Your primary responsibility will be to call a database of life insurance agents and present them with an opportunity to join our team. You may be calling some clients for sales, too.

Key Responsibilities:
Make outbound calls to Life Insurance Agents to discuss potential career opportunities or partnerships.
Clearly and confidently communicate the benefits and details of joining our team.
Handle objections and provide appropriate responses to inquiries from prospects.
Maintain detailed records of calls and follow-ups in our CRM system.
Achieve daily, weekly, and monthly targets for calls and conversions.
Work collaboratively with the recruitment and HR teams to ensure a smooth onboarding process for new hires.
Continuously improve scripts and strategies to enhance conversion rates.

Qualifications:
Proven experience as a Call Center Agent or in a BPO setting, preferably with experience in outbound calling.
Exceptional English speaking and listening skills.
Strong interpersonal and persuasive skills, with the ability to build rapport quickly.
Ability to work independently and manage time effectively in a remote work environment.
Familiarity with CRM systems and basic data entry.
Must be able to work during BPO hours (U.S. business hours, typically night shift in the Philippines).

Qualities We Value:
High level of professionalism and customer service orientation.
Goal-driven with a strong desire to succeed and meet targets.
Adaptability to changing situations and feedback.
Attention to detail and commitment to delivering high-quality work.
A positive attitude and a team-player mentality.

Why Join Us?
Opportunity to work with a dynamic and supportive team.
Career growth opportunities within the company.
Flexible remote work environment.

If you have a passion for connecting with people and have the skills to succeed in a fast-paced BPO environment, (don't forget to add "Outbound" in the Subject line & use 5 AP) we’d love to hear from you!