CSR | COLD CALLER | SCHEDULER | SMM

We are a commercial fencing and gate installation company looking for a dedicated and motivated individual to join our team remotely. Your role will be essential to our daily operations, ensuring smooth communication with clients and effective management of online platforms.

Responsibilities:
* Answer incoming phone calls, assist customers with inquiries, and record details in our CRM system.
* Schedule appointments for on-site estimates and coordinate with the team.
* Conduct follow-up calls with clients to provide updates or gather feedback.
* Make cold calls to potential clients to introduce our services and generate leads.
* Respond promptly to leads and inquiries from our website and other paid listings.
* Manage and update our Instagram page, including creating posts and engaging with followers.
* Post updates and respond to reviews on Yelp and Google My Business.
* Assist with other administrative and marketing tasks as needed.

Requirements:
* Experience with CRM systems and an understanding of their functionality.
* A friendly and professional voice for phone communication.
* Excellent spoken and written English.
* Creativity and initiative in managing social media and client interactions.
* Strong attention to detail to ensure accuracy in records and tasks.
* Reliable internet connection and a quiet workspace.