Bookkeeper & Customer Service Assistant (AU|Remote)

The Opportunity at a Glance

Join a dynamic and rapidly growing furniture company in Australia as a Bookkeeper & Customer Service Assistant. This role is perfect for someone passionate about numbers and delivering exceptional customer experiences. You'll manage crucial bookkeeping tasks like reconciling financial records and preparing reports while playing a vital role in addressing customer inquiries to ensure seamless operations.

How You’ll Make an Impact

As our Bookkeeper & Customer Service Assistant, you will:
- Reconcile financial records, including bank accounts, credit cards, and supplier accounts.
- Process supplier invoices and issue customer invoices before and after delivery.
- Assist in payroll processing, BAS preparation, and tax filings.
- Respond to customer queries through website chat and email, tracking deliveries and organizing returns when necessary.
- Coordinate with the local Australian team to resolve on-the-ground issues.
- Support the preparation of monthly and annual financial reports.


What We’re Looking For – You’re the perfect fit if you:
- Have proven bookkeeping experience, especially in a physical goods company managing the flow of Cost of Goods Sold (COGS) and customer invoices.
- Understand Australian accounting standards and are proficient in Xero software for reconciliation, payroll, and reporting.
- Possess excellent attention to detail and the ability to maintain accurate financial records.
- Excel at multitasking, managing competing priorities, and working independently in a remote setup.
- Communicate effectively, both written and verbally, ensuring seamless coordination with team members and clients.


What Sets You Apart – You’ll shine even brighter with:
- Experience in a customer service role.
- Skills in administrative support for team environments.
- Familiarity with tools like OFX.com, Gorgias, or Unleashed Inventory Management.

Meet Our Client

Our client designs stylish, ergonomic furniture to enhance productivity in both home and office environments. They prioritize sustainability by using recycled materials, blending function with eco-conscious innovation to create spaces that inspire.

Why You’ll Love Being Here
- Competitive Compensation: Salary aligned with market standards to reward your expertise.
- Career Growth Opportunities: Comprehensive training to equip you with tools for success and career advancement.
- Supportive Work Culture: A collaborative and inclusive environment that celebrates achievements.
- Comprehensive Benefits: IT equipment, HMO coverage (plus one dependent), life insurance, and government-mandated benefits.


How to apply:

Visit the link below to submit your application

https://recruiterflow.com/staffstream/jobs/74

Be sure to upload your most recent resume and answer the screening questions for a seamless application process.