Bilingual Medical Virtual Assistant (Spanish) - [MR-MCS]

For interested applicants, please complete the application form and submit a short video introduction.

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Job Post: Bilingual Medical Virtual Assistant (Spanish) [MR-MCS]
Position Type: Part-Time (20 hours per week) with potential for Full-Time
Work Hours: Between 2:00 PM – 6:00 PM CST
Work Days: Monday – Friday
Salary: Starting at $5 - $6 per hour (depending on experience)

A growing healthcare service provider specializing in virtual medical support is seeking a Bilingual Medical Virtual Assistant. The organization is dedicated to enhancing patient care and streamlining administrative processes for healthcare professionals by offering efficient and reliable remote assistance. The company remains committed to providing high-quality service with a focus on professionalism, accuracy, and patient-centered support.

Job Overview:

The Bilingual Medical Virtual Assistant (Spanish) will provide administrative and operational support to healthcare professionals. This role requires fluency in both English and Spanish and involves various tasks related to medical administration, patient coordination, and healthcare-related support. The ideal candidate will have a strong background in these areas and possess excellent organizational and communication skills.

Key Responsibilities:
- Appointment Scheduling & Reminders: Oversee patient appointments and send timely reminders.
- Patient Records Management: Maintain and update patient files in compliance with medical regulations.
- Claims Processing & Insurance Verification: Assist with medical claims submission and insurance eligibility verification.
- Medical Coding: Ensure accurate medical coding for billing and documentation.
- Handling Patient Inquiries & Correspondence: Address patient concerns professionally and efficiently.
- Coordinating with Healthcare Professionals: Facilitate communication between medical professionals and patients.
- Compiling Medical Research & Reports: Prepare research summaries and reports as needed.
- Document Preparation & Organization: Generate and manage reports, presentations, and spreadsheets.
- Managing Telehealth Platforms: Support telehealth operations and patient access to virtual care.
- Email & Text Management: Organize, respond to, and prioritize emails and messages, including distributing newsletters.
- Billing Support: Assist with medical billing tasks as required.

Required Skills & Experience:
- Experience in at least one of the following roles:
- Medical Receptionist
- Medical Administrative Assistant
- Medical Billing Specialist
- Medical Coder
- Medical Scribe
- Remote Patient Monitoring Specialist
- Telephone Triage Assistant
- Telehealth Specialist
- Provider Support Specialist
- Patient Care Coordinator
- Experience with AthenaHealth is required.
- Experience using the Jane App is a plus.
- Proficiency in Google Workspace (Docs, Spreadsheets, etc.).
- Strong work ethic with a positive and proactive attitude.
- Excellent communication skills in both English and Spanish (written & spoken).


Basic Requirements:
- Language Proficiency: Fluency in English and Spanish (written and spoken) with clear communication skills.
- Security & Compliance: Ability to provide NBI Clearance or Local Police Clearance upon request.
- Availability: Willingness to participate in video meetings with the camera on and ensure no engagement with other clients during work hours.

Technical Requirements:
- Device: Reliable laptop or desktop computer.
- Internet: High-speed connection (minimum 10 Mbps).
- Audio: Noise-canceling headset for clear communication.
- Video: Functional webcam for virtual meetings.
- Workspace: Quiet and professional work environment.

Additional Requirements:
- Submission of a short video introduction with the application.
- Confirmation of exclusive availability during required work hours.

For interested applicants, please complete the application form and submit a short video introduction.

Application Form: Upgrade to see actual info