Be a Call Center Agent in your own home! 2025

We are a US based house cleaning company looking for a part time, home based customer support agent to work with our customer support and sales department.

Your daily responsibilities would include:

Confirm all appointments, schedule and assign to cleaners and re-assign non committed customers to other days.
Send a daily report detailing completed and ongoing tasks
Take inbound sales calls, customer requests and/or complaints and make outbound calls
Respond to customer questions via phone call, email, live chat, Facebook messenger or Upgrade to see actual info.
Provide service quotes and conduct follow ups with the leads.
Identify customers needs, clarify information, research every issue, and provide solutions and/or alternatives)

We are invested in our agent’s success. You will go far if you are:
A fast learner
A great communicator
Calm and collected under pressure
Can help us optimize our current processes
Be a self starter

This is a full time position. You need to have excellent English skills.

Business hours are Monday to Saturday 8:00 am to 7 pm. Eastern Standard time.
You will be working 3 days a week during various parts of our business hours.
$3.50 an hour to start, with raises every 6 months, and performance bonuses every 3 months.

If accepted, you will be provided with training to help learn our confirmation system, scheduling system, how to handle customer inquiries, complaints and quotes.






HOW To APPLY:
Send an email to Upgrade to see actual info with the subject line: “ATTENTION: Drew Fischer, Hiring Mgr”
Please include a link to your Onlinejobs.ph profile within the email when you apply then complete the Google form you will receive in an email.

Note: After you send the email to apply, you will receive a response froUpgrade to see actual info with a link to a Google form. Please complete the questions in the Google form to be considered for this position. Forms that are not completed or only partially completed will not be considered in the form you will be asked your age. Answer 40 to prove you are paying attention to detail.

I look forward to working with you!