Assistant for Research, Client and Vendor Coordination (BPO/Call Center Experienced)

We are seeking a highly motivated and detail-oriented person to join our team. The ideal candidate must possess excellent communication skills with a neutral or American/British English accent, have experience in data entry and web research, and excel in managing relationships with partners or vendors. This role requires adaptability, negotiation skills, and handling multiple tasks in a fast-paced environment.

*Only candidates with VA and BPO experience will be considered*.

Key Responsibilities:

- Perform accurate data entry and maintain records.
- Conduct detailed web searches to gather relevant information.
- Build and maintain strong relationships with vendors, partners, and clients.
- Make outbound calls to negotiate and secure agreements.
- Handle and prioritize multiple tasks efficiently to meet deadlines.
- Collaborate with teaUpgrade to see actual infombers to ensure smooth workflows.

Qualifications:

- Previous experience in a BPO or call center environment is required.
- Exceptional communication skills with a neutral or American English accent.
- Strong negotiation and interpersonal skills.
- Ability to manage multiple tasks simultaneously with attention to detail.
- Self-motivated, proactive, and able to work independently.
- Reliable internet connection and a quiet work environment.

Work Schedule:

US Eastern Time (Exact schedule to be discussed) - part or full time available

Application Instructions:

To apply, please record a quick video of yourself answering the following questions (please do your best using a US accent):
1. How many clients do you currently have? How many hours per week do you work with them?
2. We're looking for someone to work US hours. Does that work for you?
3. What interested you in this position? What are you looking for in your next opportunity?
4. Do you consider yourself an entrepreneur? Why? If yes, please give an example.
5. Do you consider yourself a risk taker? Why? If yes, please explain.
6. Do you consider yourself to be hard working? If yes, give an example that shows your work ethic.
7. What motivates you most in your life? Why?
8. Which do you value more - money or growth? Why?9
9. Describe one of your favorite clients. Why were they your favorite?
10. What's one of the biggest challenges you've overcome in your life?
11. Is there anything else you think I should know about you?

Please also include your CV and a speedtest.net screenshot as well.

Applications without the above requirements (including the video) will not be considered.

I look forward to hearing from you!