Appointment Setter in Medical Transportation Industry

Are you a seasoned appointment setter with experience in the Non-Emergency Medical Transportation (NEMT) industry? We're looking for a skilled Virtual Assistant to join our team and play a pivotal role in ensuring clients receive reliable and timely transportation services.

Please send us through message the following requirements if you want to apply:
1) Link of your updated Resume (Please make sure that your resume can be downloaded and accessible)
2) Link of your voice recording about your work experience (You may use Vocaroo for this)
3) Response to below questions:

Appointment Setter Experience (number of years):
How many years of experience do you have in a Medical Transportation / Transportation industry?:
What companies did you work with?:
Rate your English speaking from 1-10, with 10 being the highest:

Note: Applications without the complete requirements and response will NOT be considered.

RESPONSIBILITIES:
Utilize your NEMT expertise to confidently communicate services, procedures, and best practices.
Make outbound calls to schedule transportation appointments while addressing and overcoming objections effectively.
Provide outstanding service to clients by listening actively, building rapport, and ensuring satisfaction.
Maintain professionalism with excellent telephone etiquette and a clear, fluent command of the English language (no accent).
Manage and organize client schedules, ensuring accuracy and efficiency in documentation.
Qualifications:

QUALIFICATIONS
Proven experience in the NEMT industry or related fields.
Strong communication skills, both verbal and written.
Ability to handle objections with confidence and professionalism.
Detail-oriented and highly organized, with a focus on meeting client expectations.
Tech-savvy and comfortable using scheduling and documentation tools.