Appointment Setter - All Round VA (outbound)

???? Now Hiring: Customer Service Specialist (with Invoicing & Social Media) – Work with a Supportive Team! ????

???? Work from Home | Part-Time to Full-Time | Day Shift

Are you an experienced Customer Service Specialist who enjoys helping customers, managing schedules, and ensuring smooth business operations? Do you have skills in invoicing, appointment setting, and social media engagement?

This is your opportunity to join The OE Agency, working with a leading home improvement business that values customer service, efficiency, and professionalism.

? Why Join Us?
? Day Shift Hours – Work in your local timezone (no late-night shifts!)
? Long-Term & Stable – We’re looking for someone to grow with our team
? Supportive Team Environment – You won’t be working alone—we have a full team to guide & support you
? Training & Annual Pay Increases – We invest in our team’s success

???? What You'll Be Doing:

???? Customer Service & Calls
Handle inbound & outbound calls professionally and efficiently
Assist customers with inquiries, appointments, and service follow-ups
Provide friendly, solution-focused support to potential and existing clients

???? Appointment Scheduling & Diary Management
Book and confirm appointments for home improvement services
Manage schedules for sales reps & technicians
Handle rescheduling & reminders to keep everything running smoothly

???? Invoicing & Admin Support
Process invoices and payments accurately
Follow up on outstanding payments and send reminders
Maintain client records and ensure all transactions are properly recorded

???? Social Media Engagement & Outreach
Monitor & respond to customer messages and comments
Assist with social media outreach and follow-ups
Help manage basic content updates & promotions
Some content creation

???? What We're Looking For:
? At least 1-2 years of customer service experience (call center, virtual assistance, or similar)
? Experience with invoicing & admin tasks is a plus
? Strong communication skills – professional yet warm and approachable
? Organised, detail-oriented, and able to manage multiple tasks
? Comfortable using social media for customer engagement
? Reliable & proactive – someone who takes initiative!

???? What We Offer:
???? Competitive salary with annual pay increases
???? Ongoing training & professional development
???? A supportive team that values your contributions
???? Work-life balance with regular day shift hours

???? Ready to Apply?

If you’re looking for long-term, stable work in a growing company with great support, we’d love to hear from you!

???? Apply now by sending your resume and cover letter that includes the followers on the Instagram Upgrade to see actual info to asses attention to detail