Amazon Virtual Assistant

Job Title: Amazon Virtual Assistant

Location: Remote

Job Type: FullUpgrade to see actual info-Time

Company Overview:We are a fast-growing e-commerce company looking for a highly skilled and detail-oriented Amazon Virtual Assistant to join our team. Our ideal candidate will have extensive experience in managing Amazon logistics, handling customer support via email, optimizing product listings for SEO, and managing our Amazon catalog efficiently. The role requires excellent communication skills, strong analytical abilities, and proficiency in various e-commerce and productivity tools.

Key Responsibilities:

Amazon Logistics Management: Oversee order fulfillment, track shipments, handle returns, and resolve logistics issues with Amazon FBA and FBM.

Customer Support: Respond to customer inquiries via email in a timely and professional manner, ensuring customer satisfaction and brand reputation.

Amazon Catalog Management: Add, update, and maintain product listings, ensure accuracy in product descriptions, and manage inventory levels.

Listing SEO Optimization: Conduct keyword research and optimize product listings to improve visibility and conversion rates.

Performance Monitoring: Track and analyze key performance metrics such as sales, return rates, and customer feedback, and provide reports with insights for improvement.

Competitor Analysis: Monitor competitors’ pricing, marketing strategies, and product performance to identify growth opportunities.

Communication & Collaboration: Stay responsive to Slack or text messages during work hours and collaborate with the team effectively.

Data Management: Maintain spreadsheets and databases using Excel, Google Sheets, and other software for tracking sales, inventory, and customer data.

Qualifications & Skills:

Proven experience as an Amazon Virtual Assistant or similar e-commerce role.

Strong knowledge of Amazon Seller Central, FBA, FBM, and Amazon’s policies.

Proficiency in Excel, Google Sheets, and other productivity software.

Detail-oriented with excellent problem-solving and organizational skills.

Strong written and verbal communication skills to ensure smooth collaboration with the team.

Ability to handle multiple tasks and meet deadlines in a fast-paced environment.

Experience with Helium 10, Jungle Scout, or similar Amazon research tools is a plus.

Basic graphic design skills (Canva, Photoshop) for image optimization are a plus.

Work Hours & Expectations:

Must be able to respond to Slack or text messages during designated work hours 9am - 6pm.

Flexible schedule, but must be available for check-ins and meetings as needed.

Ability to work independently and proactively address issues without constant supervision.

Bonus Skills:

Speak or read and write in Chinese
Video Editing
Social Media Management

Why Join Us?

Opportunity to work in a growing e-commerce business.

Flexible work environment with remote work opportunities.

Collaborative and supportive team culture.

Competitive compensation based on experience and performance.

If you are a highly motivated and detail-oriented Amazon Virtual Assistant looking for a long-term opportunity, we’d love to hear from you! Apply now and become part of our growing team.