Amazon Operations Specialist (TikTok Shop Specialist in Training)

About the Role:
We are looking for a proactive and detail-oriented Amazon Operations Specialist ready to expand their e-commerce skills. You will manage and optimize our Amazon store operations while training to handle TikTok Shop operations. Over time, you will take ownership of both marketplaces, supporting our Media Buyers and Outreach Teams to drive efficiency, performance, and growth.

What You’ll Do:

Phase 1: Amazon Operations Specialist

Inventory Management:

Monitor FBA and FBM inventory levels and restocking needs
Track key metrics like Inventory Performance Index (IPI)
Manage unfulfillable and damaged inventory
Order & Shipment Coordination:

Track shipments to Amazon warehouses and manage FBA returns
Resolve shipment discrepancies
Listing & Content Management:

Create and upload product listings (manual and flat-file)
Troubleshoot listing issues and manage A+ Content uploads
Optimize listings for better search rankings and conversions
Account Health & Compliance:

Monitor account health metrics and resolve any violations
Work with Amazon Seller Support and ensure listings meet policies
Performance Monitoring:

Track key metrics like Buy Box percentage and sales velocity
Report on inventory, order status, and account health
Identify opportunities for process improvement

Phase 2: TikTok Shop Specialist (In Training)

Learn TikTok Shop Seller Center operations
Create, upload, and optimize product listings on TikTok Shop
Understand inventory tracking, order management, and returns
Monitor TikTok performance metrics and support promotional campaigns
Eventually manage operations for both Amazon and TikTok Shop
Qualifications:

Experience:

2+ years in e-commerce operations, specifically using Amazon Seller Central
Technical Skills:

Proficiency in inventory management, order fulfillment, and flat-file uploads
Familiarity with tools like Helium 10, Jungle Scout, or SellerApp
Personal Skills:

Strong attention to detail and organizational skills
Ability to manage multiple tasks simultaneously
Excellent communication skills and a willingness to learn new platforms

Why Join Us?

Growth Opportunities: Expand your skill set by learning to manage multiple marketplaces.
Collaborative Environment: Work with supportive Media Buyers, Outreach Specialists, and creatives.
Remote Flexibility: Enjoy remote work with clear goals and performance incentives.
How to Apply:
Ready to take your e-commerce career to the next level? Apply now by submitting your resume and a brief cover letter explaining your experience with Amazon Seller Central and your interest in expanding into TikTok Shop operations.

Screening Questions:

Yes/No:

Have you managed inventory, listings, and account health in Amazon Seller Central for at least 2 years?
Do you have experience managing FBA and FBM inventory levels and restocking plans?
Are you familiar with creating and uploading listings using Amazon flat-file templates?
Have you actively monitored and maintained account health metrics on Amazon?
Are you open to learning and managing operations for additional marketplaces, like TikTok Shop?