Amazon Customer Service

We are seeking a skilled Amazon and E-Commerce Customer Service Specialist to deliver exceptional support for our customers and ensure a seamless experience on our e-commerce platform.

Responsibilities:

Handle customer inquiries and resolve issues on Amazon and our platform.

Maintain high satisfaction levels and manage reviews.

Use Excel to track and report customer service metrics.

Ensure compliance with platform policies.

Qualifications:

Experience with Amazon customer service.

Strong Excel skills (formulas, pivot tables, data analysis).

Excellent communication and problem-solving abilities.