Amazon Account Manager

We're looking for talented individuals who share our passion, data-driven approach, and relentless pursuit of excellence. If you're ready to make a real impact on the brands we love, join the Amz-expert family!

INSTRUCTIONS: Fill out our official application form at this link for consideration: https://airtable.com/appBRQJBx6B6y5cLX/pag9RmNk93KKAwt1Y/form

About our unique agency:
Amz-expert is your exclusive gateway to Amazon mastery. We're a boutique agency of passionate experts, laser-focused on helping a select group of brands dominate the world's largest marketplace. Passion fuels our expertise: We're not just Amazon consultants; we're true believers in its potential, obsessed with growth, and constantly innovating to stay ahead of the curve. As our Amazon agency grows, we seek a dedicated professional to manage and grow our and our client’s Amazon accounts.

About the job:
As an Account Manager, you will play a crucial role in managing and optimizing the performance of multiple brands, typically three or more. You will be responsible for overseeing daily operations, expanding brand presence across various marketplaces, and ensuring that all brand objectives and KPIs are met. This position requires a blend of strategic planning, data analysis, and hands-on management to drive brand success and achieve business goals.

Responsibilities include but not limited to:
- Oversee and optimize the performance of multiple brands, typically three or more, ensuring each brand achieves its goals and performs well across various metrics.
- Facilitate and manage the expansion of brands into additional marketplaces, identifying and leveraging new opportunities for growth.
- Conduct daily operations, including monitoring account performance, handling routine tasks, and ensuring seamless management of all brand-related activities.
- Track and analyze sales data to ensure targets and key performance indicators (KPIs) are met, providing actionable insights for improvement.
- Address and resolve customer service issues promptly, ensuring a positive experience for all customers and maintaining high satisfaction levels.
- Enhance and optimize product listings to boost visibility, drive traffic, and increase conversion rates on all relevant platforms.
- Troubleshoot and resolve account and listing issues efficiently, minimizing any potential disruptions to brand performance.
- Assist in developing and executing strategic plans, contributing to the overall growth and success of the brands.
- Provide regular updates on brand performance, needs, and any issues, ensuring alignment with broader business objectives.
- Ensure that all brand target KPIs and goals are consistently met, driving continuous improvement and achieving business objectives.

Requirements and Qualifications:
- Proven experience in Amazon account and brand management, with a strong track record of optimizing and growing Amazon FBA operations.
- Proficient in managing Amazon FBA processes, including inventory management, order fulfillment, and performance optimization.
- Exceptional analytical and problem-solving skills, with the ability to interpret data and implement effective solutions.
- Excellent communication and customer service skills, with a proven ability to interact professionally and effectively with clients and team members.
- Advanced proficiency in Microsoft Excel and other data analysis tools, with experience in creating and interpreting reports and dashboards.
- In-depth understanding of Amazon’s policies and procedures, ensuring compliance and effective management of account activities.
- Strong ability to work independently and manage multiple tasks efficiently, with a focus on meeting deadlines and achieving goals.
- Demonstrated strong work ethic, reliability, and commitment to delivering high-quality results.
- Equipped with a reliable PC/laptop (minimum specifications: i5 processor, 8GB RAM)

Compensation and Benefits:
- Hourly rate will be determined based on experience.
- Biweekly pay through Wise.
- Health allowance and paid birthday leave.
- Opportunity for growth and advancement within the company.
- Remote work environment.
- Working hours are from 3:00 PM to 11:00 PM MNL time.
- Collaborative and supportive team culture.

If you meet the qualifications and are ready to take on this exciting challenge, we encourage you to apply!