Airbnb guest services

Were looking for a customer service superstar!
Youll be responsible for after hours guest support and weekend guest support for our portfolio
Answering queries and assisting guests with their booking requests and needs

You may also respond to reviews, flag reviews.
Assist with damage claims
Optimize listings across Airbnb, Upgrade to see actual info, VRBO, google

Experience in these areas and with hostaway software is essential
You may also create guidebooks for properties in down time using CANVA

Flexible and rewarding work environment for the right enthusiastic customer service super star!