Full Time
480
40
Nov 21, 2024
Job Description:
We are seeking a proactive and highly organized Airbnb Virtual Assistant to join our team with high proficiency in English. This role involves managing daily Airbnb operations, conducting market research to optimize listing performance, and reaching out to potential leads to drive growth. The ideal candidate will be well-versed in short-term rental management, skilled in data analysis for competitive market insights, and confident in cold calling to establish new business relationships. MUST have Cold Calling experience-if you do not have the experience, please do not apply for this position.
Responsibilities:
• Guest Communication: Handle inquiries, booking confirmations, and guest check-in/check-out processes. Ensure timely responses and exceptional customer service to boost guest satisfaction.
• Calendar Management: Coordinate and manage booking calendars, ensuring optimal occupancy rates, avoiding double-booking, and scheduling necessary maintenance.
• Market Research & Analysis: Regularly analyze the competitive landscape in key markets to assess pricing trends, identify demand patterns, and recommend data-driven adjustments to pricing, amenities, and listing descriptions.
• Listing Optimization: Keep Airbnb listings updated with competitive pricing, detailed descriptions, and high-quality photos. Identify ways to improve visibility and ranking in Airbnb search results.
• Cold Calling & Lead Generation: Identify and reach out to potential business partners, including local property managers, landlords, and cleaning services. Build relationships to expand property acquisition opportunities and improve operations.
• Reporting & Analytics: Provide weekly and monthly performance reports that include booking statistics, occupancy rates, and market insights. Recommend actionable strategies based on data analysis.
• Administrative Support: Assist with other ad hoc tasks such as organizing documentation, processing guest reviews, and handling minor accounting duties.
Requirements:
• 2+ years of cold calling experience
• High Proficiency in English-written and verbal
• Proven experience as an Airbnb Virtual Assistant or similar role in the short-term rental industry.
• Strong understanding of market research methods and competitive analysis within the short-term rental or hospitality sectors.
• Excellent communication skills, both written and verbal, with experience in customer service and cold calling.
• Proficiency in property management tools (e.g., Guesty, Hostfully) and Airbnb’s host platform.
• Detail-oriented, with exceptional organizational skills and the ability to manage multiple tasks simultaneously.
• Self-starter with a results-driven mindset and the ability to work independently.
Preferred Qualifications:
• Experience with CRM software and lead generation tools.
• Familiarity with tools for market analysis (e.g., AirDNA, PriceLabs) to assess pricing and competitor data.
• Background in sales or business development, particularly within the real estate or hospitality industry.
How to Apply:
Please submit your resume, along with a brief cover letter detailing your experience with Airbnb management, market analysis, and cold calling. In the initial message please include your name, your
Join us and play a key role in maximizing our Airbnb listings' profitability and market reach!
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