Airbnb VA

Job Opportunity: Virtual Assistant (VA) for Airbnb Business

Are you a detail-oriented and resourceful individual with a passion for delivering exceptional customer service? Join our growing Airbnb business as a Virtual Assistant! We are looking for a dedicated professional or a VA company to help streamline our operations and enhance guest experiences.

Position: Virtual Assistant (Part-time/Full-time)
Location: Remote (Philippines-based preferred)
Industry: Airbnb Property Management

Responsibilities:

Guest Communication:

Respond promptly to guest inquiries, booking requests, and messages on Airbnb and other platforms.

Address guest concerns and provide solutions to ensure 5-star reviews.

Reservation Management:

Handle bookings, cancellations, and schedule updates.

Coordinate check-in/check-out processes.

Property Listings:

Create and optimize property listings to attract more guests.

Update photos, descriptions, and pricing regularly.

Task Coordination:

Schedule and communicate with cleaners, maintenance teams, and other vendors.

Ensure properties are guest-ready at all times.

Administrative Support:

Manage calendars and monitor occupancy rates.

Prepare reports on bookings, revenue, and guest feedback.

Marketing Support:

Assist with social media management and online marketing campaigns.

Handle guest promotions and discounts.

Qualifications:

Experience in Airbnb or short-term rental management is a plus.

Strong communication skills, both written and verbal.

Proficiency in tools like Airbnb, Booking.com, VRBO, or similar platforms.

Familiarity with management tools like Guesty, Hostaway, or Trello is an advantage.

Reliable internet connection and a computer.

Excellent organizational and time-management skills.

Ability to work flexible hours to accommodate USA Pacific Standard Time (PST).

Work Schedule:

Days: 5-6 days per week (minimum 5 days).

Hours: 7-8 hours per day.

Ideal Schedule:

Sunday: 8:30 AM - 4:30 PM PST

Thursday: 8:30 AM - 4:30 PM PST

(We are flexible with dates and hours if needed.)

Additional Requirements:

Attention to detail is a must.

Must respond to guest inquiries within 5-10 minutes.

Ability to analyze situations and provide reasonable solutions to guests.

Must be able to read, write, and speak English fluently.

Familiarity with software such as Airbnb and Pricelabs is required.

Applicants will be tested, so please be honest about your skills and experience.

Benefits:

Competitive hourly rate or monthly salary (based on experience).

Flexible work-from-home arrangement.

Opportunity to grow with our expanding business.

Supportive and collaborative work environment.

How to Apply:

If you’re excited to be part of a dynamic team, we’d love to hear from you! Please send your application to [Your Email Address] with the subject line “VA Application - [Your Name]” and include:

A brief introduction about yourself or your company.

Your resume or portfolio.

Details about your experience in Airbnb/short-term rental management.

Your availability and expected rate (hourly/monthly).

Applications are open until [specific deadline, if applicable]. We’re looking forward to finding the perfect VA to help take our Airbnb business to the next level!

Description Summary:

Work Schedule: Sunday through Thursday, 8:30 AM - 4:30 PM PST (flexible on days/hours).

Requirements: Must be detail-oriented, able to respond to inquiries within 5-10 minutes, analyze guest situations, and provide solutions.

Skills: Proficiency in English (read, write, speak), and familiarity with Airbnb, Pricelabs, and similar software. Applicants will be tested for accuracy and skill level.

Commitment: Minimum 5 days per week, 7-8 hours daily.