Agency Sales Development Rep (SDR) / Inbox Manager

About Us

At Upgrade to see actual info we drive meaningful business growth by executing effective Go-To-Market (GTM) strategies. We specialize in booking qualified meetings through targeted multi-channel outbound campaigns on behalf of our partners.

Why Join Our Team?

- Be part of a high-growth company transforming the sales industry
- Make meaningful contributions within our focused, talented team
- Create real impact for clients through your work
- Experience accelerated career progression and skill development
- Work with cutting-edge sales technologies and innovative companies
- Thrive in a dynamic environment where collaboration and creativity are valued
- Benefit from unlimited earning potential with our uncapped commission structure

Core Responsibilities

- Lead Response Management: Engage with qualified leads promptly and efficiently
- Outbound Communication: Conduct approximately daily warm and cold calls to prospects to arrange meetings
- Inbound Lead Handling: Qualify and guide all inbound opportunities through our sales pipeline
- Data Management: Maintain accurate, updated records in our CRM system
- Client Engagement: Respond to both new and previous leads within 5 minutes
- Schedule Optimization: Coordinate sales team calendars to maximize efficiency
- Continuous Improvement: Enhance sales processes, reactivate dormant leads, and generate new business opportunities

Qualifications

- 2-3 years' experience in sales or customer service roles
- Demonstrated success in achieving or surpassing sales objectives, with supporting case examples
- Proficiency with sales technology stack (Apollo, Airtable, Slack, email automation tools, Gmail, AI assistants, Google Suite, and Clay)
- Strong English communication skills, both written and verbal
- Clear English pronunciation
- Ability to work efficiently, intelligently, and persistently
- Excellent presentation and persuasion capabilities
- Self-motivated professional who demonstrates initiative and commitment to excellence

Our Values

- Purpose in Progress: Creating meaningful impact that extends beyond business.
- Collective Brilliance: Individual excellence combined with synchronized teamwork that achieves transformation.
- Legacy Building: Long-term reputation outweighs immediate financial gains.
- Strategic Selectivity: Choosing the right partnerships over pursuing every opportunity.
- Enduring Partnerships: Client retention defines our ultimate success.
- Unwavering Resolve: Maintaining resilience regardless of challenges faced.
- Foresight Framework: Solving problems before they materialize.
- Authentic Accountability: Taking ownership and maintaining transparency in all situations.
- Accelerated Excellence: Rapid execution with precision and continuous improvement.

Essential Skills

- Experience selling high-value services
- Understanding of effective persuasive communication
- Self-directed with strong organizational abilities
- Takes full responsibility, addresses challenges directly, and resolves interpersonal issues effectively

Interview Process

1. Cognitive assessment
2. Founder interview
3. Final interview for shortlisted candidates