Admin Assistant

1. Appointment Scheduling:
• Managing therapists' calendars
• Scheduling client appointments
• Sending appointment reminders to clients
2. Client Communication:
• Responding to client inquiries via email or phone
• Following up with clients regarding missed appointments or rescheduling
• Handling basic client questions or concerns
3. Intake Process Assistance:
• Collecting and organizing new client intake forms
• Verifying insurance information and eligibility
• Coordinating initial appointments for new clients
6. Documentation Support:
• Transcribing therapy session notes
• Organizing and filing client records in compliance with confidentiality regulations
• Assisting with electronic medical record (EMR) management
7. Marketing Support (services are through
• Managing social media accounts and posting relevant content
• Assisting with website updates and maintenance
• Creating and distributing newsletters or promotional materials
8. Teletherapy Support:
• Assisting with the setup and troubleshooting of teletherapy platforms
• Scheduling and coordinating virtual therapy sessions
• Providing technical support to clients during teletherapy sessions
9. Administrative Tasks:
• Managing general office administrative tasks, such as email management and file organization
• Assisting with ordering office supplies or equipment
• Coordinating with other healthcare providers or referral sources as needed
10. Administrative Support:
• Email management
• Calendar management
• Data entry
• Document preparation and formatting
• File organization
11. Customer Support:
• Responding to customer inquiries via email, chat, or phone
• Managing customer support tickets
• Handling basic customer complaints or issues
• Providing information about products or services
12. Scheduling and Appointment Management:
• Scheduling appointments and meetings
• Coordinating calendars for multiple team members
• Sending reminders for upcoming appointments
13. Social Media Management (services are through www.ahfirstclickdesigns.com) :
• Creating and scheduling social media posts
• Responding to comments and messages on social media platforms
• Monitoring social media analytics
14. Content Creation:
• Writing blog posts, articles, or newsletters
• Creating graphics or visual content for social media
• Editing and proofreading content
15. Research:
• Conducting market research
• Gathering information for presentations or reports
• Compiling data for business development purposes
16. Travel Arrangements:
• Booking flights, hotels, and transportation
• Creating travel itineraries
• Managing travel expenses
17. Bookkeeping and Accounting Support:
• Invoicing clients
• Tracking expenses
• Reconciling bank statements
• Assisting with basic financial reporting
18. Website Maintenance:
• Updating website content
• Adding new products or services to an online store
• Monitoring website performance and analytics