Accounts Receivable Clerk

Job Overview:
The Accounts Receivable Clerk is responsible for managing and processing incoming payments, maintaining accurate financial records, and ensuring that all customer accounts are accurately billed and paid on time. This role plays a critical part in maintaining the company's cash flow and financial health by efficiently handling collections, payment applications, and subsequent customer follow up.


Key Responsibilities:


Payment Processing:

Process customer payments via various methods (e.g. credit cards, ACH transfers, other payment processors such as PayPal, Versapay, Stripe).

Post payments to the correct customer accounts and ensure that all payment entries are accurate.

Monitor overdue accounts and ensure proper follow-up for collections.


Account Reconciliation:

Regularly reconcile accounts receivable aging reports to ensure accuracy and resolve discrepancies.

Investigate and resolve payment discrepancies, including overpayments, underpayments, or billing errors.

Assist with month-end and year-end closing processes related to accounts receivable.


Record Keeping & Reporting:

Maintain accurate customer account records in the accounting system (NetSuite).

Create credit memos for B2B/Wholesale team on an ad hoc basis.

Ensure that all transactions are properly documented for audit purposes.


Collaboration:

Work closely with Sr. Revenue Accountant to resolve any billing or payment issues.

Communicate effectively with managers regarding collections and customer payment statuses.


Treasury Accountant Duties:

Create Deposits for payment processors that don’t currently sync to NetSuite.

Create cash transfers between collateral, sweep, multi-currency, and operating accounts.

Reconcile Collateral, Sweep, CAD, EUR bank accounts.


Other Administrative Duties:

Assist with credit checks and setting customer credit limits.

Assist with accounting department projects or tasks as needed.


Qualifications:

Education:
High school diploma or equivalent required; Associate’s degree in Accounting, Finance, or related field preferred.

Experience:
Previous experience in accounts receivable, billing, or finance roles is preferred (3+ years).

Skills:
Strong understanding of accounting principles.
Proficiency with accounting software (NetSuite).
Excellent attention to detail and organizational skills.
Strong communication skills, both written and verbal.
Ability to manage time efficiently and prioritize tasks.
Problem-solving and analytical abilities.

Other Requirements:
Ability to work independently as well as part of a team.
Customer service orientation with a focus on resolving issues promptly.

Working Conditions:
Full-time position with standard office U.S. Central Standard Time hours.
May require occasional overtime to meet deadlines or assist with special projects.


This job description is intended to outline the general duties and responsibilities of the Accounts Receivable Clerk role but is not exhaustive. Other duties may be assigned as needed.