Account Support

Summary Support corporate clients such as government agencies, working with internal staff to solve client issues with cloud-based web software applications. Business communication, technical writing, problem solving and analytical skills preferred. Responsibilities First level support of customers over email, phone, ticket system Interaction with customers and internal staff to solve customers’ issues Testing web processes such as online forms, databases Qualifications Internet literacy Knowledge of Microsoft Office products Business Communication Technical Writing Problem Solving Analytical Skills Job Type: Full-time