Account Officer

Background of e-commerce: Home de Luxe is the leading online bedding brand in the e-commerce space in the Philippines. We are present on Lazada, Shopee and Zalora, and are growing our social media presence on Instagram, Facebook and other channels. Our e-commerce team is energetic, smart and ambitious. Our founder is a graduate at Wharton Business School in the US, and featured on Forbes 30 Under 30 Asia in 2022 and works directly with the e-commerce team.

Primary responsibilities:

· Drive sales and marketing efforts to meet sales target for Lazada and Shopee store

· Sign up for events with pricelist and promo tools

· Work with graphics team to build marketing collaterals

· Customer chat for day-to-day customer questions

· Manage marketing ads for store, Tiktok, facebook and IG

· Set effective ads to drive sales and optimize ROI

· Day-to-day ecommerce store operations, incl. customer services and returns, managing product listings, promotions, etc

· Not necessary but a plus: willing to do livestreaming for brand on Lazada/Shopee

· Collaborate with warehouse team for shipping on time, returns and refunds, etc

· Deal with any conflicts or issues quickly

· General day to day tasks as required and needed

Experience requirements

· At least 3+ years of relevant experience

· Not necessary but a plus: relevant experience in ecommerce (Lazada, Shopee, or direct brand e-commerce) or retail experience

· Flexible with work schedule – willing to OT for double double events

· Excellent presentation and communication skills, speak fluent English

· Adequate knowledge of social analytics, online marketing and major marketing channels

· Able to work under pressure at a fast-paced, challenging environment

· Must be proactive with good working attitude – not afraid to speak up when you see rooms for improvement, as your opinions will be valued

· Demonstrate confidence and leadership to work with other teams

· College degree is a must

Job Types: Full-time, Permanent

Pay: Php23,000.00 - Php27,000.00 per month

Application Question(s):


How much monthly sales/revenue you earn from the previous online store?
Do you have experience handling ecommerce campaigns & seller center of Lazada or Shopee?