Account Manager

Job responsibilities include, but are not limited to:
Responding the cold email responses
Manage Google Ad Grant accounts (make their ads)
Make and manage the client's board in Asana for Google Ad Grant
Make report for the Google Ad Grant clients
Go to the Thursday office hours meeting to help clients
Give all the client's info for the developer to make the migration (Make the migration board for each client)
Make the handover meeting with the client for website
Give support to any client that comes in needing help
Go to daily huddles
Test new platforms if needed and learn everything about them to see if it's a good fit for us
Coordinate with developer for any technical issues in creativo
User test Creativo, when needed
Coordinate with support teams when there are issues with the different platforms used
Make all the automation lanes
Send the automation lane schedule so the client can approve
Make the automation lane active when approved
Check the Grant Ads and see how can improve it
Check the client's website to see if there's anything new to make ads about it
Install the SEO on the client's website backend
Generate all the SEO keywords for each client's website
Check the client's website to see if it needs to change anything on SEO
Meet with clients to talk about Grant Reports
Update Hubspot with website migration infos
Review the client's website and ask for changes if needed
Manage any website changes when a client requests it
Make the website live when the client doesn't know how to do it
Clean Instantly leads and organize the leads (Instantly can only host 25k leads, so we need to clean in order to get more leads)
When a client struggles with any feature from the website, he learns to teach the client how to do it
Make video recordings of tutorial on "how to" on the website
Make a step by step guide to help any client with anything in Creativo