Account Manager

We are currently seeking a remote Account Manager to join our US team.

Responsibilities

- Handle inquiries and requests from customers and address their needs
- Stay on top of accounts, making sure they receive services that are within their budget and meet their needs
- Meet regularly with other teaUpgrade to see actual infombers to discuss progress and find new ways to improve business
- Generate progress reports for clients and senior leaders within the organization
- Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly

Required skills and qualifications

- Internship or professional experience in a sales or customer service role
- Ability to multitask and juggle several responsibilities simultaneously
- Strong written and verbal communication skills
- Excellent organizational skills and attention to detail

Preferred skills and qualifications

-Proven track record of meeting or exceeding quotas and receiving positive customer feedback
-Proficiency with common customer success and customer relationship management software, such as Gainsight and Salesforce

Please complete this application from a laptop or desktop computer: Upgrade to see actual info