AIrBnb Cleaning Ops and Admin Assistant

Role Overview:
This role focuses on supporting the operational and administrative aspects of managing short-term rentals, including Airbnbs. The position involves coordinating back-end operations, scheduling cleaners, managing inventory, and maintaining seamless communication with the team of receptionists. The ideal candidate will bring strong organisational skills and experience in cleaning or service businesses.

Job Responsibilities:

- Scheduling & Calendar Management: Organise and oversee cleaning schedules, ensuring all tasks are assigned and completed efficiently.
- Inventory Management: Monitor and maintain stock levels for Airbnb replenishable items, including coffee pods, toiletries, snacks, and cleaning supplies.
- Email and Inbox Management: Respond to and manage correspondence related to cleaning operations, ensuring clear and professional communication.
- Team Coordination: Collaborate with existing receptionists and support them in maintaining a wellorganised back-end system for the Airbnb cleaning service.
- Cleaner Liaison: Serve as the primary point of contact for cleaners, ensuring their schedules, concerns, and requirements are managed effectively.
- Process Improvement: Identify and implement improvements to streamline operational workflows.

Tools Proficiency:
- Familiarity with tools and software commonly used in scheduling, inventory management, and email communication.
- Adaptability to learn and efficiently use new tools as required.

Qualifications:
- 3 to 5 years of experience in an administrative or operational role, preferably in cleaning or service businesses.
- Demonstrated ability to manage schedules, inventory, and email communications.
- Strong organisational and time-management skills, with attention to detail.
- Previous experience working with cleaning companies is highly desirable.
- Experience in cleaning or service-oriented industries is advantageous.