Real Estate Property Management Assistant

**PLEASE do not contact us in any other way except this posting (No LinkedIn requests, e-mails, calls, etc.)**
**Must send a resume AND a cover letter explaining how you are a good fit for this job and what relevant experience you have ****
**Voice samples are not required but are appreciated**
** We will be using Upwork to track hours and make payments **
** NO AGENCIES - WE ONLY WORK DIRECTLY WITH FREELANCERS **
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We are hiring for a Philadelphia, PA US based company that owns and operates residential properties for rent and for fix-and-flips.

We are looking for someone who is trained in property management and/or has a willingness to learn.

We are hiring for a long-term position. The right candidate will have great attention to detail, can work independently, and is interested in making the business better.

There are opportunities for raises & growth for the right candidate. We really would like someone who can learn quickly and will take a proactive approach to constantly make things better, without being asked.

GOOD or GREAT American/neutral accent is preferred, someone who is familiar with the US work culture or has worked for a US company before.

We accommodate someone that can work 20-40 hours a week, with the opportunity to become full-time + a pay increase consideration annually.

The secret word is watermelon. If you include the word “watermelon” along with your job application, you can guarantee we will look at it. If you do not, we will discard your application. By letting us know the secret word, we know that you’ve read this job post in full and have high attention to detail.

The working hours are 9:00 – 5:00pm (flexible), based on EST (UTC -5). Any breaks taken are unpaid.

There is an opportunity to learn and grow into new tasks, including accounting/payroll as well, which may lead to more pay increases in the future.
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Tasks include:

- Send regular updates to tenants regarding property-related matters, maintenance schedules, and any company-made changes.
- Monitor upcoming lease expiration dates and send reminders to tenants about lease renewal options, assist with changes or updates to leases
- Monitor and send reminders for upcoming rent payments, including late payment notifications as necessary.
-Assist tenants with payment methods, process payments, and manage any payment-related inquiries.
- Process application paperwork and draft leases for newly approved tenants; work with applicant to ensure smooth process and resolve any issues
- Continuously update company records and property management software with the latest tenant & property information
- Assist with marketing of properties (organizing photos, creating listing drafts, updating property information)
- File & document organization, Excel projects, creating and editing PDFs
- Pulling information from MLS & local government websites
- Calling & faxing utility companies to set up/remove service
- Accounting tasks - bill pay, accounts receivable, journal entries, etc.
- Other tasks as needed


Attributes:

- Quick learner
- Ability to take constructive criticism & feedback and improve on it
- Experience working in US company / US work culture
- Punctual, on time, responsive

Skills Required:

- Phone handling, comfortable on phone speaking English
- Familiarity with Zillow, Apartments.com, Showmojo, or other property marketing software
- Dropbox, Google Drive or shared drive experience
- MS Office Suite + PDF
- Must be able to take and receive calls to/from the US using a Google Voice or Skype phone number.
- Experience with Builidum or similar property management software
- Fast, consistent internet connection
- Property management experience
- Docusign, Dotloop, or other document preparation software

Skills Preferred

- Basic accounting or billing knowledge a plus
- General knowledge of US real estate
- Experience working with US municipal / city offices
- Experience working with a real estate agent or broker